Shipping & Returns


Several levels of shipping are offered. 

DOMESTIC

$2.75 Standard 7-10 Business Days (You could receive your order as soon as 4-5 days in some cases. Berkana Haus is located in Winter Park Florida, so the transit time for standard mail depends on what state you are in.)

$6.45 Priority 1-3 Business Days  

$22.95 Priority Express Overnight

 

INTERNATIONAL

$12.00 Standard 5-15 Business Days (Transit time varies by country. Additional Customs fees may apply)

$59.95 Priority 1-3 Business Days (Additional Customs fees may apply)

 

RETURNS & EXCHANGES

Returns are accepted within 30 days and in the same condition as received. There may be a 2-5 day wait for your money to refunded. We cannot help this, it depends on how your credit card company handles chargebacks. If you paid via Paypal, you should receive your refund within 24 hours of our receipt of your returned item. 

Exchanges are easy too. Just use the "Contact Us" form to let us know that you would like to exchange your order and what you would like to replace it with. Mail your item back and your new item will be mailed out as soon as we receive the returned item.